Well where to begin?

My nan and step grandad live in a little mountain village in spain ( http://mapq.st/hYIzg8 ) They have lived there for about 10 years now and have stayed very active up to the past few weeks.
My nan has had a few bad kidney infections in the past few weeks and has been sent to a&e 3 weeks ago ( where within 4 hours she was seen, had CT and ultrasound scans, Xrays and blood and urine tests and got...

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