Has any one else noticed that their itti's (particularly the new print ones) sound crunchy inside. Gracie's black and purple ones are ok but her strawberry one sounds really crunch (can't think of a better way to describe it) inside. x
Mine of my small ones did too, them the Minki seemed to stick to the PUL and it was fixed in a weird position and mad e the outer a funny shape. (I had it replaced, it's not one of the ones I have up for sale!!!!) Maybe it's something to do with the PUL they've used?
This happened to all of my small ones. The PUL melted/shrank and came away from the minkee outer. I had only had them a couple of months, they had never been tumble dried and were only ever washed at 40º. I was just about to order the medium ones anyway, so I just threw them out. I've not had any problems with the medium size ones so far.
A very small number of Itti's that made it to the UK in the last few weeks appear to be faulty, as in the PUL comes away on the inside resulting in the crunchy feeling.
Both the manufacturer and the distributor are aware of the problem.
I would suggest that if you have purchased in the last few weeks and have followed the manufacturers instructions and have this problem, then you should contact the retailer that you purchased them from, they should have no problem with either replacing or refunding, after all they are faulty.