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Problem with the PUL?

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Marie04
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Problem with the PUL?

Postby Marie04 » Mon Apr 26, 2010 7:01 am

I have many nappies LOL, and ordered 3 brand new itti's AIO's a month ago. They've been prewashed and then used 2-3 times each, as they're part of a largish stash. I went to put one of them on him this morning, and its gone all crumpled at the front, and crackly, you can see the PUL has come away from the nappy and is stuck to itself in bits.
I'm going to contact the seller today, just wondered why this happens?
x

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emmalala
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Re: Problem with the PUL?

Postby emmalala » Mon Apr 26, 2010 7:03 am

It happened to one of mine, can i ask what colour it is?

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Louise
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Re: Problem with the PUL?

Postby Louise » Mon Apr 26, 2010 7:04 am

There's a fault with the PUL basically. A few people had the same problem quite a while ago (there was a bad batch sent over from Aus) and Itti Bitti replaced them.

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Marie04
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Re: Problem with the PUL?

Postby Marie04 » Mon Apr 26, 2010 10:10 am

Its a purple one.
I rang the company I bought it from (green baby) and they asked me to send it back to them, for a refund of postage and they will replace it free of charge. Great customer service :D
x

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beck
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Re: Problem with the PUL?

Postby beck » Mon Apr 26, 2010 10:16 am

Glad your getting such good CS!


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