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Crunchy Itti AIO :/

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Scotia
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Crunchy Itti AIO :/

Postby Scotia » Mon Jul 26, 2010 10:37 am

I bought a couple of AIOs from ebay when they were on offer there and one of them has gone really crunchy. I can't remember the name of the seller - but it was the official itti one.

Can anybody give me contact details as I can't find mine :cry:

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victoriaw
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Re: Crunchy Itti AIO :/

Postby victoriaw » Mon Jul 26, 2010 11:14 am

Try Itti direct info at ittibitti.com.au or their UK distributor info at greenbaby.net
Both are v good with replacements.
Last edited by victoriaw on Mon Jul 26, 2010 11:23 am, edited 1 time in total.

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Scotia
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Re: Crunchy Itti AIO :/

Postby Scotia » Mon Jul 26, 2010 11:16 am

Thanks Vic :D

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freckle
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Re: Crunchy Itti AIO :/

Postby freckle » Mon Jul 26, 2010 12:10 pm

I really do think there was something wrong with all the AIO nappies they sold via ebay. Seems it has happened to a lot. My first one did, replacement did and now the two they sent to replace them are on their way.

They are very good at replacing though and their customer service is great!

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MissFrodo
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Re: Crunchy Itti AIO :/

Postby MissFrodo » Sun Aug 01, 2010 11:31 am

I had a crunchy one from Cheeks and Cherries and waiting for my replacement atm.

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Sarah-P
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Re: Crunchy Itti AIO :/

Postby Sarah-P » Tue Aug 24, 2010 4:55 pm

I have a crunchy one as well, but it's all stuck together and misshapen to! I'm sending it back to greenbaby for a replacement, they were very helpful when I emailed them :) I have 8 Itti's and this is the only one it's happened too *fingers crossed*

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Scotia
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Re: Crunchy Itti AIO :/

Postby Scotia » Tue Aug 24, 2010 5:55 pm

I forgot all about this. I didn't get a reply when I emailed - wonder if it went missing in the ether somewhere :-? I'll try again, the nappy's completely unuseable now :(

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victoriaw
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Re: Crunchy Itti AIO :/

Postby victoriaw » Tue Aug 24, 2010 6:25 pm

Try kath at ittibitti.com.au She is doing all replacements directly in the UK now so go direct to her rather than your retailer.... :wink:

I reckon it's only about 1-2% of the Ittis I've sold have been affected (and almost entirely SIOs rather than AIOs), so there are a few around, but it isn't that common. I bought some myself off the ebay deal and mine have all been fine.

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Scotia
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Re: Crunchy Itti AIO :/

Postby Scotia » Tue Aug 24, 2010 6:30 pm

Yes, I bought another AIO too and it's been fine :D Thanks again Vic, I'll try Kath then

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