hf1

Problem with Twinkleontheweb

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kell255
Clothie
Clothie

Re: Problem with Twinkleontheweb

Postby kell255 » Mon May 11, 2015 2:18 pm

I wish I had found this forum sooner. Placed an order on 2 May 2015, received 2 emails about items being out of stock and I have been unsuccessful in receiving a response (to my emails and phone calls) on my request for a refund. I am now disputing the charge with my credit card company as I fear this company has cash flow problems. Definitely AVOID this retailer!!!

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NatB
Clothie
Clothie

Re: Problem with Twinkleontheweb

Postby NatB » Thu May 21, 2015 10:24 pm

My items finally arrived yesterday just when I've given up hope! I've still not had any response from retailer so not sure what the delay is about. Hope you get your refund!

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Dancing mum
Cloth Nappy Nutter
Cloth Nappy Nutter

Re: Problem with Twinkleontheweb

Postby Dancing mum » Thu May 21, 2015 11:43 pm

Glad you finally received your order but pretty shameful that you were left waiting so long without even an explanation or apology!

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autumnalgirl
Sucker for Cloth Nappies
Sucker for Cloth Nappies

Re: Problem with Twinkleontheweb

Postby autumnalgirl » Fri May 22, 2015 6:11 am

This all sounds awful, they used to be a fantastic company, clearly gone downhill!!!

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