hf1

Twinkle on the web

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Katielou
Cloth Nappy Lover
Cloth Nappy Lover

Re: Twinkle on the web

Postby Katielou » Sun Apr 05, 2015 4:55 pm

Received a phone call yesterday, only had brown instock so waiting for the red to come in as should be next week. Hopefully get order soon will keep updated.

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BekkiLB
Cloth Nappy Groupie
Cloth Nappy Groupie

Re: Twinkle on the web

Postby BekkiLB » Wed Apr 08, 2015 12:17 pm

My order finally arrived today! Hope yours does soon. X

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Katielou
Cloth Nappy Lover
Cloth Nappy Lover

Re: Twinkle on the web

Postby Katielou » Wed Apr 08, 2015 7:16 pm

Ok that's good. Yeah thanks I hope so too fingers crossed!!

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clothmama
Cloth Nappy Chatterbox
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Re: Twinkle on the web

Postby clothmama » Thu Apr 09, 2015 10:19 am

I have used them a lot in the past and always found them to have good customer service.

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fatcatnorwich
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Clothie

Re: Twinkle on the web

Postby fatcatnorwich » Fri Apr 10, 2015 12:35 pm

I've ordered from them before. Read from other forums that they can be slow on processing orders. My came after two weeks and is still incomplete: bamboo terries were out of stock.

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Katielou
Cloth Nappy Lover
Cloth Nappy Lover

Re: Twinkle on the web

Postby Katielou » Fri Apr 17, 2015 10:18 pm

Still waiting for my order a month on. Communication is abysmal. Beyond frustrated. Never waited half this long for any online order. Sorry but need to rant and they don't answer the phone!!

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Katielou
Cloth Nappy Lover
Cloth Nappy Lover

Re: Twinkle on the web

Postby Katielou » Sat Apr 18, 2015 9:49 pm

Received an email today after another chase yesterday. Items still not in stock refund processed. Never again.

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clothmama
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Re: Twinkle on the web

Postby clothmama » Sun Apr 19, 2015 3:14 pm

What a shame from such an old established nappy seller :(

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NatB
Clothie
Clothie

Re: Twinkle on the web

Postby NatB » Tue May 05, 2015 9:02 pm

Just found this topic although I posted a similar somewhere else. I placed an order on the 02/04/15 but still haven't received the items with Twinkleontheweb. Despite numerous emails and phone messages, I've not had any replies. Anyone else have the same problem since?

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