hf1

what to do???

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flutterby
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Cloth Nappy Prophet

what to do???

Postby flutterby » Mon Feb 23, 2009 8:24 pm

I recieved my new bedbug a few days ago, it's the one on the left, I ordered medium but that is it next to a M/L and you can see it's much larger!!

Image

So I emailed Bonnie saying this
Hi Bonnie my bedbugs arrived this morning, the rainbow one is lovely, but the M girly surprise doesn't look very medium, the rise is as high as my M/Ls and the crotch is as wide as my toddler one! It's waaay to big for my DD who is nearly 15lb! I've take a pic but I can't upload it on this contact you bit, if you'd like to see it I will happily email it to you!

Thanks in advance
Hanna


To which she replied

Hi Hanna --

Do you think a small would work better? If you would like to send that one back, I can do up a small for you and get that out to you within a week or so :)


But the smalls are only meant to go up to 15lb!!!

What should I do, she hasn't acknowledged that it isn't right!

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Velvetsteph
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Re: what to do???

Postby Velvetsteph » Mon Feb 23, 2009 8:26 pm

I think I'd email back first and point out that the main issue here is the size compared to the M/L...

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Louise
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Re: what to do???

Postby Louise » Mon Feb 23, 2009 8:29 pm

I agree, I'd reply saying that you don't think a small would be any good and explain again that you think the medium you've got doesn't appear to be the right size and see what she says then.

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lucylou0417
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Cloth Nappy Nutter

Re: what to do???

Postby lucylou0417 » Mon Feb 23, 2009 8:30 pm

i am not sure what to do but it is pretty huge compared to the other one :-? Maybe jst email back saying again that its wrong size?
Lucyx

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juboo752
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Cloth Nappy Aficionado

Re: what to do???

Postby juboo752 » Mon Feb 23, 2009 8:31 pm

I think you need to send another email explaining explicitly the size differences, she perhaps hasn't understood what you meant maybe :-? :-? There is no way that that is a medium :shock: It's HUGE

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flutterby
Cloth Nappy Prophet
Cloth Nappy Prophet

Re: what to do???

Postby flutterby » Mon Feb 23, 2009 8:36 pm

Am going to email her again, how does this sound

Thanks for getting back to me, I'm not sure about a small, she's at the end of the weight range! Hopefully the pic is working, the medium you sent me is on the left and a M/L I bought from bums n roses on the right, I'm sure you'll agree it looks quite a bit wider and pretty much the same rise!

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juboo752
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Re: what to do???

Postby juboo752 » Mon Feb 23, 2009 8:38 pm

That sound great :D Hope all goes well!

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Annette
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Re: what to do???

Postby Annette » Mon Feb 23, 2009 8:41 pm

Can you send her measurements of the m/l one and ask what the measurements of each size are so you can compare?

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flutterby
Cloth Nappy Prophet
Cloth Nappy Prophet

Re: what to do???

Postby flutterby » Mon Feb 23, 2009 8:42 pm

I was just thinking I would measure it!

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