I would open a PP dispute soon if they haven't arrived. Presuming you paid via PP? Hope they arrive or you get your money back
I have just had to open a dispute too, a lady who signed her name Jo (tenno is her username on UKPL) was meant to send me a jam tot insert i paid for on 24th of August, not arrived after she promised it would go out on 1st of Sept. so i reckon i have given her long enough
She hasn't answered my PM's on there or emails so she has a fight on her hands now!
I hate when a select ' few' spoil things for others