hf1

arrggghhhh! i cant wait any longer* UPDATE*

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tracedw
Cloth Nappy Addict
Cloth Nappy Addict

Re: arrggghhhh! i cant wait any longer

Postby tracedw » Wed Nov 25, 2009 12:18 pm

:x :x :x :x than ever!
I have managed to get a response from the US. It goes some thing like this
Thank you for your enquiry blah blah , we havent lost your order blah blah, its being dyed on Monday and will be shipped at the end of next week.
Thanks for your patience, we aim to make the wait worth it!

CHEEKY *******`S
Nothings worth this wait!
Not even an "I`m sorry"
Sorry but im so angry, i ordered it 14th september!!!
And i paid $90 for 4 skeins of wool!!!!
I need to respond to this but in a controlled manner.
I might get DH to compose a letter tonight, he great at this sort of thing.
Just had to share this with someone
Going off now to have a little swear. :oops:

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0_Lisa_0
Cloth Nappy Wise Woman
Cloth Nappy Wise Woman

Re: arrggghhhh! i cant wait any longer

Postby 0_Lisa_0 » Wed Nov 25, 2009 12:27 pm

I would be fuming too, that sort of money it shoiuld have been much better CS and an apology :x :x :hug: :hug:

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Scotia
Cloth Nappy Disciple
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Re: arrggghhhh! i cant wait any longer

Postby Scotia » Wed Nov 25, 2009 1:45 pm

I'd cancel my order personally, I think that's outrageous :x

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megansmummy
Cloth Nappy Goddess
Cloth Nappy Goddess

Re: arrggghhhh! i cant wait any longer

Postby megansmummy » Wed Nov 25, 2009 2:13 pm

yes i would cancel aswell i think, thats outragious...did she inform you of a big waiting list when you purchsed?? Over 10 weeks and it hasnt even been dyed yet? and she didnt think to appologise along the way? Or keep you informed? thats just rubbish :( How on earth is she planning on making the wait worth it??

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cookiegirl
Cloth Nappy Addict
Cloth Nappy Addict

Re: arrggghhhh! i cant wait any longer

Postby cookiegirl » Wed Nov 25, 2009 2:28 pm

megansmummy wrote:yes i would cancel aswell i think, thats outragious...did she inform you of a big waiting list when you purchsed?? Over 10 weeks and it hasnt even been dyed yet? and she didnt think to appologise along the way? Or keep you informed? thats just rubbish :( How on earth is she planning on making the wait worth it??

WSS :evil: Not on at all

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tracedw
Cloth Nappy Addict
Cloth Nappy Addict

Re: arrggghhhh! i cant wait any longer

Postby tracedw » Tue Jan 19, 2010 10:19 am

just read the blog from the WAHM ( Three Irish Girls) concerned apologising and giving an explanation for the long delays in everyones order. Well, it seems she introduced a new colourway in july/august last year(which won an award) and was so swamped with orders , 6000 orders in a 3 wk period and had such an archiac shopping cart that neither party realised this. I believe there were 7,200 skeins of the new colourway ordered, so my order in August took 3 months to even process :shock:
She has now employed a office member and upgraded the shopping cart .
Glad things are now sorted out!
Last edited by tracedw on Tue Jan 19, 2010 3:23 pm, edited 2 times in total.

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beck
Cloth Nappy Ninky Nonk
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Re: arrggghhhh! i cant wait any longer

Postby beck » Tue Jan 19, 2010 10:22 am

OMG thats insane! Have you recieved it yet?

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tracedw
Cloth Nappy Addict
Cloth Nappy Addict

Re: arrggghhhh! i cant wait any longer

Postby tracedw » Tue Jan 19, 2010 10:25 am

Just before Christmas, its gorgeous though :giggle:

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babygrowbelly
Sucker for Cloth Nappies
Sucker for Cloth Nappies

Re: arrggghhhh! i cant wait any longer* UPDATE*

Postby babygrowbelly » Wed Jan 20, 2010 10:44 pm

oh i am just about to place an order from etsy, it is custom made based on lil ones measurements.... do you think this might be a nightmare?? :shock:

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