Why did this have to happen!? I could cry

I'm not sure tbh,it was really cheap and we had to take it to move in to the house and we couldn't afford anything else at the time but I suppose this will teach us and when it comes up for renewal we will be going elsewhere

Oh noooooooo . Stupid washing machineand insurance. Surely they should be able to help in some way .

Poor you

You're so right - these things only ever seem to happen to the good stuff

[fluffycabbage]

I think you should take your case to financial ombudsman hun. i think you have a case. x

and for anyone who's interested: http://forums.moneysavingexpert.com/sho ... st27235697