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Green kids

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beck
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Green kids

Postby beck » Thu May 01, 2008 11:43 am

I went to put my blue camo GK on Will this morning and noticed around the legs and back of the nappy it had rubbed and you can see the PUL. I emailed her about 10.30ish and she got back to me this afternoon and she is replaceing the nappy free of charge! Couldn't be happier with the fab customer service. Out of the 19 GK's I have its the only one its happened too.

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babyroo
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Re: Green kids

Postby babyroo » Thu May 01, 2008 11:44 am

Shame it hapened, but that is fab customer service.

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nicola g
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Re: Green kids

Postby nicola g » Thu May 01, 2008 11:49 am

Fab customer service :P

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Annette
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Re: Green kids

Postby Annette » Thu May 01, 2008 11:50 am

That is great customer service, weird how it just happened to that one, must have been faulty.

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beck
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Re: Green kids

Postby beck » Thu May 01, 2008 12:38 pm

thats what she was thinking too I think

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JanX
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Re: Green kids

Postby JanX » Thu May 01, 2008 12:52 pm

that is really god customer service, shame it happened though. I had the same thing happen to a couple of my happy heiny print pockets (I bought them pre-loved though so they were more used than this!)

jan x

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beck
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Re: Green kids

Postby beck » Thu May 01, 2008 12:56 pm

That nappy is only 3.5 months old so I'm so happy that shes replacing it, I would not have been a happy chappy thats for sure if she hadn't!

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AnnetteandBen
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Re: Green kids

Postby AnnetteandBen » Thu May 01, 2008 1:20 pm

great cus service, but annoying it happened in the first place

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eviesmummy
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Re: Green kids

Postby eviesmummy » Thu May 01, 2008 1:53 pm

Great customer service - annoying it happened in the first place though. I loved my GKs and after using the Funtimes for about 8 months and the anytimes for 6 or so months they still looked like new.

Sadie xx

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