it is entirely possible that the company has given notice of their intention to appoint administrators but the appointment hasn't taken place yet. There are strict legal requirements such as advertising in the london gazette as ems said and also stating it on the website - although that usually takes time to catch up. And of course all agents would be informed and anyone who has made a payment to them and not received their order. I am sure things will become clear, it is probably a very stressful and worrying time for them if they are having diffiiculties.
I could find out more but i am just about to get on a train to london and will look later.