I bought it from ebay but it hadn't been used. I have washed it a few times but maybe not enough. It didn't come with the original insert either so I put a little lamb trifold one in.
I was looking at the night notions and I think it's the inserts what are supposed to make it if you know what I mean, they are hemp fleece, bamboo towelling and microfiber. Haven't tried one myself but have been impressed with the holdens landing bed bug plus I have.