I brought a bumgenius artist print when they came out a year ago, i use it on a very large rotation but the velcro on this one is faulty and wont stay done up on ds, i put it on him the other day and even with his trousers on it ended up down round his feet. My other bumgenius are fine and the size and fit is great.
I emailed were i got it from to ask if i could send it back for a replacment as it hasent lasted well and is ment to be from birth to potty.
They emailed back saying to pop it in the tumble dryer as it stengthens the velcro, have anyone done this before with any success?
They then said if that didnt work i should maybe buy a sewing kit and mend it
i dont really fancy that as i have better things to do than spend more money on something that should last longer than a year.
What do you think i should do?
I have defluffed the velcro, given it a good strip wash and then tumble dryed it for 20 mins, when i put it on Jacob he lasted less than a min before it fell of again, should i email them again and ask for a replacment as what they suggested has not worked the velcro is just naff. I just dont see why i have to have to spend more money on the mending kit